FAQs

We have been in business since 2007. Our license number is 1052430.

Our California Contractor license number is 1052430. We are fully licensed, bonded, and insured, with liability insurance, and accredited by the Better Business Bureau (BBB) and the Building Trades Association.

Our project representative will view the site and gather additional information. He or she will present an initial design and a budget for the project. All projects have different goals, so this process may involve one meeting or as many as it takes to refine the design and budget. Generally, it will take one hour to one and a half hours. We will show you pictures from our extensive list of previous customers. You are welcome to tour our projects

No. Our consultation is free of charge! We’ll meet with you at the job site, where we’ll discuss your needs and desires. We’ll determine what possibilities may exist based on your specific situation, make suggestions, and answer any questions you may have. From this initial consultation, we can provide you with a general estimate. Ready to get started? Call us at (858) 276-1353 or click here to request a free, no-obligation estimate online.

Our estimates are valid for one year from the first consultation.

State law limits the down payment to 10% of the contract price, up to but not exceeding $1,000.

Yes. We will provide you with a fixed start date and a completion date—including any cleanup duties. These dates will be included in the formal written agreement, along with a timetable of the work to be done and a material list of everything needed.

You will be assigned a site supervisor/project manager who is in charge of the entire process. This professional will provide you with updates concerning the progress of the home remodeling procedure. This is essential because you will not be left in the dark as the process continues. The supervisor will keep you informed about the progress to ensure you are satisfied and to make you feel confident in your choice to employ us.

Yes. We guarantee all of our work. The duration of the guarantee varies depending on the job performed.

Once a design is agreed upon, we prepare a detailed construction contract. The contract contains all the pertinent details, specifications, and warranties. A schedule of the progress payments is included, along with the approximate duration and completion date. The contract is reviewed by the prospective client, and any necessary changes are made. At that point, the contract is signed by both parties, and a down payment is made.

Clients may cancel the contract, without any penalty or obligation, within three business days from the date the contract was signed. If a client cancels within these three days, any payment made by the client will be returned within 10 days following the cancellation notice.

Yes. Inclement weather, such as heavy rain or other unpredictable occurrences, can cause a service date to be delayed. In this case, we will reach out to you in advance of your scheduled appointment and make other arrangements.

As a general rule, a building permit is required whenever:

1. There is structural work involved (e.g., removing load-bearing walls).
   
2. The basic living area (square footage) of the home is to be changed.
   
3. The home’s mechanical systems (e.g., gas, electrical, or plumbing) are to be reconfigured or otherwise modified.